Shipping and Delivery

What delivery options are available?

Delivery options depend on the order and delivery address. Please check our Shipping Policy or contact us before ordering if you need a particular delivery service.

How can I track my order?

Use any tracking details provided with your dispatch confirmation. If you have not received tracking information or need an update, contact us with your order number.

When will my order arrive?

Please check the delivery estimate provided for your order. If no estimate is shown, contact us before purchasing. Delivery timing may vary by product, availability and destination.

Do you offer free delivery?

Check the delivery charge for your order before completing payment. Any free-delivery promotion is subject to its stated terms, including eligible products, order values and delivery areas.

Can I change my delivery address after ordering?

Please check your address carefully before placing your order, as it cannot be changed afterwards. If you notice an error, contact us immediately so we can advise you on the next steps.

Do you deliver internationally?

We currently do not offer international delivery through the online portal.

What should I do if my order is delayed or missing?

Contact us with your order number and any tracking details. We will check the shipment status and advise you on the next steps.

Can I choose a delivery date or time?

We currently do not offer scheduled delivery dates or time slots. Use any tracking updates provided to follow your shipment’s progress.